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See I told you, this would help!

Coupon Abbreviations
  • SC = Store Coupon
  • MC = Manufacturer Coupon
  • SS = Smart Source
  • RP = Red Plum
  • PG = Proctor and Gamble
Coupon Terms
  • WYB = When You Buy
  • B1G1 = Buy One Get One Free
  • .75/1 = 75 cents off one item
  • .75/3 = 75 cents off three items
  • EXP = Expiration Date

Going Nuts? I can help you understand coupon terms and abbreviations

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Publix has officially joined the ranks of grocery stores with eCoupons!  The digital coupons are now active in all areas. We’ve loaded them into the Southern Savers coupon database (search Publix eCoupon to see them all). I am also matching them on the Publix Ads and Advantage flyers. Here’s an example of what to look for in matchups:

I’ve gotten a few requests for details on making the most of the program, so here is all the info in one place! The most helpful details I found about the program is the FAQ at the bottom of their page. There is no way to link directly to it, so I’m going to summarize it here:

Loading Coupons

To load Publix Digital Coupons, head to the Publix Digital Coupons page.  Create a login and then clip the offers you think you’ll use. There are 94 coupons available right now. Many are offers that we see printable coupons for, but some are rare and high value like a $2 off any one Boboli Pizza Crust and B1G1 Crystal Light.

There is no lag time, so you can use the offers as soon as you clip them. There is also no limit to the number of offers you can choose. All coupons appear with an expiration date and can be used one time unless otherwise indicated.

Redeeming Coupons

To use the coupons that you have selected, head to the store and remind the cashier when you are checking out that you have digital coupons you want to use. You or they will enter your 10-digit phone number into the keypad to access the offers you saved.

What everyone wants to know…

Can I use a paperless coupon and a paper coupon for the same item?

“No. Savings are limited to one coupon per item purchased. Should a paper coupon be accepted for an item, the digital coupon will not be accepted and will remain in your account for future use.”

What do I do when a coupon does not redeem at the register?

“You can call 866-486-4292 (Mon-Fri, 8a-9p) or email PublixSupport@inmar.com to resolve any issues. You will need to include your Publix Digital Coupons phone number and transaction information.”

Like most eCoupon programs, you can’t stack these with manufacturer coupons and they won’t double. If you use a paper coupon, the digital coupon will just stay in your account, so it’s nice that you can easily choose which one to use without having to delete the eCoupon before checking out. In the Gevalia example above, you’d want to use the $1.50 coupon from the paper instead of the $1 digital coupon.

I’ve heard reports that there have been a few issues. One in particular is that some folks have had trouble redeeming eCoupons on B1G1 items.  You may also find that if you are trying to purchase 3 items and use (1) ecoupon and (2) paper coupons that the register might reject your paper coupons thinking you are trying to stack. If you have these issues, you can always do one small transaction with just eCoupon items to make it easier to keep track of.

Do you have any other questions about the new program?  Have you used the Publix Digital Coupons yet? What did you think?

    • lynn

      thank you jenny! i had already decided after talking with customer service that i was just going to do my “digital transactions” seperately from my paper coupon transcations because of the no stacking, not doubling, bogo and only one coupon per item rules that apply to this program.

    • April

      You can however use a digital coupon and a store coupon, even if it is paper. I did it with the eye shadow with no problem.

      • Becky

        They told me I couldn’t!! They said because the digital was a man. coupon as was the paper one.

        • Linda Fassnacht

          Becky, that is because the Publix ecoupons are man. coupons, so you were trying to use 2 man/ coupons on one item. You can use the ecoupon with a Publix Store coupon

    • vstringham

      I used one Wednesday. It worked. I entered my phone number in the key pad, and it did take a few seconds to process, but worked. The cashier told me that it is a good idea to tell them up front that you have digital, because if they push a certain button during checkout to complete the sale, then you can’t use your digitals after that.

      • Jenn

        The cashier is wrong. They have an option on there screen to key in your number for you.

    • JC

      How does it work when you buy two of the same item? Will the digital coupon only apply to one (if you had two paper coupons, you are applying one to each; I’m trying to figure out how that will work with digital coupons – if it will)?

      • penny

        That was my big question and the cashier couldn’t really answer for me the other day… What if you are buying say 6 items on a b1g1free/ normally I would use 6 paper coupons. Does it just take the ecoup x 1 or x 6? I am reluctant to give up my paper ones :)

        • sissy

          They e-coupon is just x1, unless otherwise stated, however, say you only had five paper coupon (MQ), you could use the 5 paper and 1 digital on your 6 items.

    • Jean

      I’m not convinced that I like their digital coupons yet…had a fair amount of trouble last week,mostly due to cashier error, but I don’t like that ecoupons don’t double. I’ll keep trying but for now but the jury is out on this one for me…

      • Rosalie

        I haven’t tried them yet, but I’m not liking the sound of them so far. If they’re mfr cpns, why can’t they double like all the rest of the mfr cpns. If they’re Publix cpns, why can’t you stack them with a mfr cpn, just like any other Publix/compet. cpn? Plus it says up top that you can’t stack them with any coupon. And what on earth would be wrong with using them, stacked or not, on a BOGO item? Next they’ll be saying you can’t use them on anything on sale at all, only on regularly priced items.

    • sissy

      Just to clarify, Publix e–coupons are ALL manufacturers coupons and you can stack with a paper store coupon (Publix or competitor).
      Also, you can use all you paper coupons first and then put in your phone number….that way if you happened to forget about a ‘clipped’ coupon it will come off.
      I ‘clip’ all the Publix e-coupons just in case. I will most likely know before hand if a Publix e-coupon is a higher value than a paper manufacturers.
      Hope that helps!

      • Ozmv

        Great idea just to clip them all. Why not and save the trouble of sorting through them. THANKS!!!

      • Rosalie

        Nowhere in the FAQ is it clear that digital coupons are store or mfr. I just says they ” are electronic coupons and Publix store promotions. They are the same as paper coupons, only without the paper.” That makes it seem as though they are Publix store coupons. Then later they say “Manufacturers can add new coupons at any time,…” so which is it? Also, nowhere in the FAQ does it say they can’t be used with BOGO items. Frustratingly confusing.

    • Joules

      perhaps it is an error that I don’t want to point out – but they are doubling in Central AL. Cashier even commented about it

      • Jodie Hosey

        Yep!
        I am in Central, AL as well and have noticed that they do double.

    • missthemister

      Does anyone know how to delete an ecoupon? They put up one that was better than the one I previously selected, but I’ve yet to figure out how to delete the old one…there’s no way of knowing which one the system will use.

      • sissy

        I don’t believe you can at this time, so wonder which coupon will be used??

    • Ozmv

      Yes, they do want you to tell them ahead of totaling the bill but I didn’t know that and the cashier forgot to ask me, so the Customer Service Manager came over to the register and ‘fixed it’ so it would give me the digital coupon credit. So if it happens to you, ask them if they will fix it for you. It was for the eye shadow and yes, I got it free with both the manuf coupon and the digital coupon. I thought this was a great idea until I see now you can’t stack them normally, even though I did in this case. I guess they are still ironing it out. Not stacking is a big issue!

      • sissy

        you can stack as long as you are stacking with a Publix or competitor coupon, and NOT another manufacturers coupon.

        • Rosalie

          It says in the above write-up that you cannot use any paper coupon with a digital coupon.

    • Janice Whitt

      I’m guessing that these digital coupons are not taking the place of their yellow or green advantage coupons. Can you use them in conjunction with those?

      • sissy

        yes you can, as long as the advantage flyer coupon is a publix coupon…….the e-coupons are ALL manufacturers coupons!

        • Rosalie

          I thought all Adv. flyer cpns were Publix cpns.

    • daisydoescoupons

      Have tried this 2x. Neither time did any ecoupons come off. So last time I was armed with my list of loaded coupons. They took them off manually. Be aware.

      • sissy

        Are you sure you had the right phone number? I was sure I used the home number, and after a few attempts, I said, well…just try my cell number. And it worked!!

    • Rachel

      You are able to print 2 of a paper coupon, will it allow you to use a digital coupon as if you had 2 of the same?

      • sissy

        No, just one digital, unless otherwise stated. But you could use one digital and one paper if you had two items.

    • Sunny

      Is there a way to use our smartphones to show the coupons?

      • lynn

        no you don’t have to show them, you key in your phone number and the ones that you have “clipped” to your account are taken off through the computer. hope that helps.

    • Brandy

      My Publix makes me use the digital coupons before the paper coupons. So, if I have a digital coupon for $1.50 and a paper coupon for $1, it will use the $1 digital coupon first and my paper coupon is then unusable. Is this Publix policy?

      • Jenn

        No, it is not. If you have a higher value paper coupon and want to use it don’t put your number in until they are done.

      • lynn

        NO. you do NOT have to use any digital coupons at all, i am planning on using any digital coupons i have on a seperate order from my paper coupons. but if you want to use your paper coupons then just do not worry about the digital coupons for that order.

    • Thank you for explaining all this

    • Gayle

      I was the first customer to use the e-coupons at my store, and there was a fair amount of confusion until the right sequence of button-pushing between the customer and cashier was figured out. In the process I learned that the e-coupons ARE manufacturer’s coupons, so can’t be stacked except with Publix paper coupons, and they can only be used one time. I had used a paper coupon, which the system accepted instead of a higher-valued e-coupon. Publix staff were very accommodating in voiding that part of my sale and letting me ring up the item separately to get the higher-value e-coupon. I think I’ll like the program when I get used to it. Our Publix is all about each customer getting the best deal possible, which always makes for a good experience.

    • Jenn

      I’m loving the digital coupons. I’ve used them a few times now and have had no problems with them.

    • chaspowell

      I have been using Publix Digital Coupons for about a month. They will negate a paper coupon however that has been entered if you enter your digital number at the beginning of your order. I usually have them enter all of my paper coupons and then give them my phone number to enter. Another option is to seperate your digital coupons items and run them through on another ticket.

    • Jodie Hosey

      Haven’t had any problems with the digital coupons. The paper coupons are taken off first. Then the system takes off any digital coupons that still apply. I type my number in as soon as I make it up to the key pad, even before all items are scaned in. My ecoupons that are .50 or less do double. They can be stacked with a paper store coupon. I use them just fine on BOGO items! I make note that I have an ecoupon for an item on my list. I really like that the digital coupons are taken off after the paper ones. I used to wait until my paper coupons were scaned to type in my phone number to use the ecoupons, now I don’t have to worry about it. Publix digital coupons get a thumbs up, for now!:)

    • bekallen

      What if you do not have a smart phone or a phone with internet access? Can you still use e-coupons?

      • lynn

        yes, all you have to do is go to publix (dotcom) set up your account with your cell or home phone number, pick the coupons you want to use and when you go to check out you will enter that number in the keypad at the register. so it is not a problem.

    • Deborah

      thanks for clearing this up :)

    • tori729

      This is way confusing. This is one thing that Bi-Lo does better than Publix!

    • Dont like this I hope they dont switch over to this! :(

    • lacat

      I have a question, can a land line # be used?

    • Molly

      how often does Publix update their coupons. How often should I look for new coupons?

    • Ashley Walden Williams

      If I clip a coupon for $2 off a shave gel, will it work if I buy 5 shave gels? Or for just 1 of them?

    • Ashley Walden Williams

      If I clip a coupon for $2 off a shave gel, will it work if I buy 5 shave gels? Or for just 1 of them?

    • christie

      id like to buy more then one item ill be useing a ecoupon for. will these ecoupons work for each item or just one?

      • christie

        i just called my store about this they said only one coupon per a number.

    • christie

      after reading some comments. i see now i can only use on ecoupon and that it for one item on my cell number. what if i make accounts with seprate numbers (all mine ofcourse) can i use all these (phone number/ecoupons) on one transaction? or should i do seprate transactions?

    • Cyn

      If I have multiple items say 5 will the digital coupon take off all 5 items?

    • BlackBeltAuntie

      Wish they would make this an app instead.

    • Amber Fiori

      Can I activate my phone number and my husbands phone number, clip coupons under both, and redeem all at the same time? I am new to the couponing world, I feel like I am getting over whelmed with a million different articles. I wish I could find someone that is like an expert and just chat with them. I want to become an extreme couponer, I just dont know exactly how to get there. I went lastnight and did my first trip to Publix, I spent $42 and saved $57. Although that is a GREAT savings, I would love to see the savings get higher. If you are well educated on couponing and you get amazing savings, would you like to get in touch with me and share your knowledge? Please help a wife, and mommy of 2 save as much as possible!

    • Barbara

      Does anyone have a problem loading the digital coupon page on a Kindle Fire? Before they redid the website a couple of weeks ago, I would download the list of coupons I had selected and then email that list to my Kindle. Now the download feature is gone and the webpage will not work. I’m thinking there must be a fix for this, but I’m not that tech-savvy! I don’t own a smart phone. Any help greatly appreciated.