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There is a major recall of Children’s and Infant’s Tylenol/Zyrtec/Kids Benadryl and Kids Motrin. The product was recalled for not meeting quality standards and should not be given to children.

Many of us have these in our cabinets from past great sales.  You can check whether your products are included in the recall with McNeil’s product look up.  You will notice that is is pretty much any product that’s not expired.

If you have purchased any products affected by the recall you can request a refund or a high value coupon for when the product is available again.

You will need:
The NDC number (found above the brand name on the label of the bottle)
The Lot number (found on the label and is usually placed vertically on the label)

(Thanks Abigail & everyone that emailed!) 

    • cjbrantley

      I have the generic brand & can't find where these are affected, but does anyone know for sure?

      • Jenn

        According to our pharmacist, generics aren't affected. I had to buy some generic yesterday to get us through since all name-brand meds are recalled pretty much.

      • bridget

        I emailed McNeill to confirm that generics are not involved…I will post here when I hear back.

      • Staceyb

        No generics are not listed so they are not affected. They would have to clearly state exactly which bottles were affected and none of the generics are included in the list.

      • Abigail

        Generics are made by different companies than the brand. The store brands are made by companies that the store hires. The brand name companies would never make generics because then the would be losing money.

      • marykaym

        I asked my pediatrician about the generics today and she said that they were not affected by the recall. Fortunately, that is what I gave my son today for a high fever. Our backups for when that bottle runs out ARE affected (Tylenol brand), so I am just grateful that this recall came out before I gave them to my 2 year old! Thanks Jenny for all that you do!

    • Staceyb

      Darn it, I threw 4 bottles out last week when I heard about this but at the time they did not give the info for getting a refund or a coupon.

    • gabriela

      Thanks for posting the recall! I did have a Tylenol bottle in my medicine cabinet that I used it in the past for my infant. I never questioned that it might not be a good product but it's on the list. It's scary!

    • Rachel

      I heard that some store were taking them back for store credit or refunds. I had great customer service with this at CVS (gift card) and Publix (cash refund) even without receipts. They were willing to take back anything they had in their system. Walgreens, not so much. So, I walked out of Walgreens, but turned around and spent money at CVS and Publix.

      • Christy

        We had 5 open bottles of recalled Motrin and Tylenol. My husband took them to CVS last night and they gave us a gift card worth the amount that those would have cost brand new ($44!). I am very grateful that companies like CVS (and Publix, it sounds like) are willing to help us out when something like this happens!

      • misty

        Will the CVS and Publix on Old Trolley Road in Summerville take them back. I have 4 bottles? My daughter went through so much of the medicine 2 weeks ago.

        • logansmom318

          I just called cvs on Central ave in summerville and they confirmed they would refund via cvs gift card! So thankful for that. Hope this helps :)

          • misty

            CVS on Trolley said they will refund with a reciept only.

            • logansmom318

              I had one Tylenol and One Motrin. I refunded Tylenol at Publix (on Central Ave in Summerville) and used it to pay for another item and they gave the difference in cash. Then headed over to CVS right across the street and they gave a cash refund as well.

    • Brittney

      very annoying

    • Amanda

      Thank goodness my little ones won't take the liquid, they spit it out, so i have to aways get the melt aways. so thankful!

    • Lotsaboys

      Thanks so much for posting! 2 of my boys have been sick for a week now. We went to the doctor last week, and have been using 2 of the affected recall products. I am on hold with the doctors office now. My toddler has had diahrrea for days now, not sure if that has anything to do with the medicine or not…but I am not happy (grateful for the info…but not happy!)

    • Jbush27

      I had 4 bottles of tylenol and only had opened one and it's just about gone. I requested a refund for all.

    • melissakeeton

      be sure to NOT use this medicine….recall clearly states that “medicine may contain MORE OF ACTIVE INGREDIENT than listed on box” Meaning…give normal dose and you could overdose your child!

      • Lucy

        That's why I'm so upset about this. I would have never expected this from Tylenol. For 3 days, I was giving the maximum dose per day to my 10 month old!

      • MrsMorgan

        A few months ago, my friend's 2 year-old son got into the Children's Motrin and drank/spilled half the bottle. Poison Control told me that he'd have to drink more than 4 bottles to warrant a visit to the doctor. So, even though “more of the active ingredient” isn't good, if the medicine was only given on an irregular basis, most children probably wouldn't even exhibit symptoms of overdose.

    • kari

      Thanks for the info! I have 3 bottles of Tylenol and 3 of Motrin, and they are all on that list…

    • mom2_5dds

      Hmm…my cheapness is buying store brand instead of name brand has another benefit this time. Looked through the medicine chest and everything is store-brand….

    • Lucy

      Thanks so much Jenny, I had THREE of these products – 2 Tylenols and 1 Benadryl. Makes me mad because one bottle of Tylenol is almost done!

    • joybyrd

      Thanks so much for the info!! I had 4 of the recalled medicines!! 3 Tylenols and 1 motrin! It's so scary when things like this happen b/c with children we're always using some kind of medicine for their sniffles and etc.!

    • Junie01

      All the medicine I bought in the fall was part of the recall but the Zyrtec I bought last month was not. Make sure to check the numbers to see if your product was recalled b/c not all of them are.

    • M.

      does this apply to generics of them. I have the brand names and generics for all of these products

      • Susan

        No–only brand names.

    • bethany0226

      Jenny, thank you soo much for this post! I had 4 bottles of recalled meds in my cabinets.

    • Alyson

      Jenny, Thank you sooooooo much for posting this. Even though you are certainly not under obligation to inform anyone of recalls, it shows you are actually doing this because you want to help people! That means so much and I (and hundred others I'm sure) truly appreciate it! I had 5 bottles to be recalled and with a child with severe skin allergies, I go through a lot of Benadryl, so thank you; you may have saved a life!

    • cleight23

      Thanks so much. I had 3 bottles of Tylenol and 1 bottle of Mortin on the list. What worries me is that my son had croup last week and was given both for fever. Yikes!!!

    • RyBro

      I have one bottle of Tylenol and one bottle of Motrin, both not expiring until 2012 and they are not on the list. I had bought them at CVS toward the end of 2009.

    • mparfaite

      what about people who actually used the product? Within the last 3 weeks, I used 4 boxes for children's benedryl and and currently using bottle of benedryl. What about us? I no longer have boxes as products have been used.

      • Susan

        I had some partially used Tylenols that they just asked for codes off the bottle….am still getting a full refund for the product.

    • Jess

      I work in a pharmacy…the FDA is very very very strict about recalls. If your specific product with the specific NDC (National Drug Code) with the specific lot number is not listed, it is not recalled. I will say this though; some of the Tylenol Jr. Meltaways have been added to the recall already and I expect that the rest of them could be added in the future. Some adult Tylenol products have also been added to the recall. That has just happened today I believe, so really you should just keep checking back before you use any brand name products made by McNeil.
      As for the person who said that Poison Control told them their child would have to drink 4 bottles of Motrin to even warrant a phone call to the physician….well, I don't know who you talked to but just one 120ml bottle (normal size) of Children's Motrin at 100mg/5ml contains a whopping 2400mg!!! To put this in perspective, the absolute largest adult dose a person can have in a single dose is 800mg. Children's doses are much much smaller than that. So then just think about how much 4 bottles would have!

      • Angela

        I don't see where Tylenol Meltaways have been added to the recall on the McNeil website. I have 2 boxes of Meltaways so I need to know if I should avoid giving this to my 6-year-old. Where did you find out this info?

    • Laura

      My Kroger took back all 4 bottles of various recalled medicine, for cash refund without a receipt, and one had been partially used.

    • courtney_80

      wow! i requested a refund the day Jenny posted this and already received my check in the mail today! i am impressed. of course, i would be more impressed if they didn't have quality control issues in the first place…

    • courtney_80

      wow! i requested a refund the day Jenny posted this and already received my check in the mail today! i am impressed. of course, i would be more impressed if they didn't have quality control issues in the first place…