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Coupon Abbreviations
  • SC = Store Coupon
  • MC = Manufacturer Coupon
  • SS = Smart Source
  • RP = Red Plum
  • PG = Proctor and Gamble
Coupon Terms
  • WYB = When You Buy
  • B1G1 = Buy One Get One Free
  • .75/1 = 75 cents off one item
  • .75/3 = 75 cents off three items
  • EXP = Expiration Date

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Publix Coupon Policies

on 12.30.2008 at 4:29pm
14 Comments

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I have seen over the recent weeks a lot of questions and issues with coupons at Publix so this is an attempt to answer questions and to help resolve issues. I have also been reminded recently of some policy differences by store.

Publix policies for Alabama, Georgia, South Carolina and Tennessee:

  1. They double coupons that are .50¢ or less. Doubling only applies to manufacturer’s coupons, not store or competitor coupons. Publix does not limit the number of like/same coupons that you can double.
  2. Publix accepts printable coupons. Publix does not accept printable coupons for a free item if the value is over $5.
  3. You may use one Publix store coupon and one manufacturer’s coupon per item, unless either coupon explicitly prohibits it.
  4. They do not accept any expired coupons.
  5. You may use 2 coupons for B1G1 sale items if you buy 2 items. You may also use a store and manufacturer coupon for each item as well.
  6. With B1G1 sale items you do not have to purchase 2 items, each will ring up as half price.
  7. Publix does not have a specific policy limiting coupons. The register is programmed to require a manager’s approval when the coupons total over $50. The register is also programmed to accept no more coupons (store and manufacturer together) than items. If you are using a store and a manufacturer coupon for every item in your cart, you will need manager intervention.
  8. Competitor coupons: (This is the big issue)
    The official policy states that stores can accept competitor coupons, but leaves it up to the individual store managers to decide the specifics i.e. what stores, and usage guidelines. In general competitor’s coupons are treated like store coupons. They will not double and can be used in conjunction with a manufacturer’s coupon, but not in conjunction with a store coupon**.

a. **Some stores will accept a competitor and a store coupon for the same item, as well as a manufacturer coupon.

b. Some stores will only take coupons from other grocery stores while others (fewer) will also accept drug store coupons.

c. Check with your store customer service or manager for the actual store policy on competitor coupons.

Publix policies for Florida, and Coastal Georgia:
You guys get the bad deal with Publix and coupons. Most of the above does apply in FL and coastal GA, so I am posting the differences only

  1. They do not double any coupons
  2. Many stores will not let you use coupons for both items that are B1G1. You can still use one store and one manufacturer, but not 2 of both. – This is actually against corporate policy if you would like to call and complain about your store and try to fight it then go for it!
  3. To get the sale price on B1G1 items you must buy 2 items, one is full price and the second is free.

One more thing:
Keep in mind as you use competitor coupons that this is Publix just taking money off your bill. They will not get this money back. Please do not abuse this policy!! In terms of Food Lion coupons they state Limit 1, please do not take in (5) $5 off $30 coupons and do multiple transactions or take in numerous coupons for the same item.

(This information was compiled using emails from Publix corporate and a synopsis of the policy on Hot Coupon World)

    • Amanda

      Thanks so much for this clarification. As a new Publix customer, it was very helpful to see it spelled out like this.

    • Our customer service manager told me last week that the Publix coupons with the look-up numbers on then NEVER go out of date even though the coupons say they do. The look-up numbers will always work. As such their store, and most of the others in the N. GA, are willing take them even if they are months out of date. She herself uses them in such a manner and if I ever have a problem to ask for her or the storage manager to have them remind the cashiers that’s it’s allowed there.

      It just so happened that she was bagging my order and had to override the ‘more coupons than items issue’. She smiled and pointed out that their store would take a manu coupon, a Publix store coupon, and a competitor’s coupon for 1 item if you were to have it. Then went on to note the info about Publix coupons. It can’t hurt for people to ask their storage managers what their store policy is in that regard.

    • MelRae

      I was just at HCW, and their advice is “stay under the radar”….in other words…don’t purposefully do anything to require manager intervention…like have more coupons than items. I learned this the hard way a few weeks ago. Better to do a couple of transactions…rather than getting your cashier flustered with so many coupons and the manager summoned. I sometimes feel like I am robbing the place…so I want to make my checkout as easy as possible!

    • Debbie

      Okay…this is a very timely post BECAUSE I just talked to my Store Mgr. this afternoon, and I just want to say publicly that she was THE nicest person! She was very warm and friendly, and I really enjoyed “meeting” her!

      She said that Publix (corporate) doesn’t really have anything set in stone as far as a coupon policy. (This is true; I e-mailed them last week, based on an experience I had with a cashier.)

      BUT..she said that their OFFICIAL policy is to always make the customer happy and to side with the customer.

      I had a cashier that WOULD NOT take a competitor’s store coupon (FL) AND a MQ. She said it was PUBLIX CORPORATE POLICY not to do this, and that this particular store had just had a cashier’s meeting that morning saying not to stack Competitor’s Qs with MQs.

      After asking her THREE times if she was sure about this, she was ADAMANT that she was right. I left, knowing she wasn’t.

      I e-mailed corporate and wrote a letter to the actual store manager.

      Corporate forwarded my e-mail to the store, and the Store Mgr. called me directly.

      She said without a doubt, the cashier should not have argued with me, and Publix’s OFFICIAL policy was to side with the customer in cases like this.

      When I asked her SPECIFICALLY about stacking, she said, “Yes, you can stack, and we do accept competitor’s coupons. We are the only grocery store that accepts competitor’s coupons.”

      So, there you go….in a nutshell. If you get in a bind with a cashier, maybe you can very nicely tell them that Publix’s official corporate policy is to side on the side of the customer! :)

      (Sorry for the long post!)

    • Joy

      I also noticed that my Publix prices are slightly different than what you have, but not by much. I just went yesterday and got such great deals. Thanks for doing this. It is helping to build up my food storage.

    • I agree with what MelRae mentioned. Stay under the radar if at all possible! That’s why most of my shopping trips are small at Publix. I find it a lot easier and a more pleasant experience if I don’t fluster my cashiers. But this really goes for almost any store. Excepting of course CVS, where they are just totally cool there. :)

    • Lana

      The policy being at the manager’s discretion explains alot-the management at my Publix recently changed and now I am never sure what is okay-not sure they are sure either.

    • Pam

      Could you PLEASE update this with correct information.Southeast Ga is not following any of what you listed and newbies need to be aware of it before they get to a store and a register only to find out they arent going to get the deal they thought they would.

    • Gigi

      I recommend getting to know your store manager and the policies. I find at Publix if they don’t know you, they treat you well; if they do know you they treat you like family. Last week something I purchased didn’t make it into the bag and I didn’t realize it. Next time I went in, she came up and said, weren’t you missing this? She had put my name on it and was holding it for me until I came back in.

    • Susan

      In my Florida Publix, I can use a store and ManQ for a BOGO item. I have done it, so what you stated about Florida Publix is not altogether true. (Number 2 in above).
      I love my Publix! However, yes, it changes sometimes, but when you make your trip there a relationship, It is a great place to shop.
      Same holds for all the stores, don’t burn bridges, but in a polite and respectful way, they are all about you!

      Many stores will not let you use coupons for both items that are B1G1. You can still use one store and one manufacturer, but not 2 of both. – This is actually against corporate policy if you would like to call and complain about your store and try to fight it then go for it!

      Thanks for a great site!

    • Jenny

      Susan,
      What I was trying to say was that most Publix stores in Florida do not allow you to use coupons for both products since they are ringing one up for free. Some stores will, but most will not and I try to prepare the majority for what their store will say.

      So you buy 2 Salad Dressings B1G1
      You could use 1 store and 1 manufacturer for both but not 2 store and 2 manufacturer because most stores will say the item is free and the computer will not take it.

      On the other side of this though, Publix will get reimbursed for the coupon so they should take it, it is really the computer’s issue since it is entering the second item as complementary.

    • Just a natoe to correct somethin that was stated in one of these comments the store coupons that have a number printed on them do expire if you have a manager that overides these coupons you are amung the few. This is not common practice at all Publix’s so beware.

    • Jeannie

      Jenny-
      If you have time (I see you have many comments and questions!)I had an experience with Publix yesterday-
      They would not take my pork coupon because they said it was over $5. I thought the policy was that they would not accept FREE IP coupons with an item over $5. (It did not make anything free.) I have also used a coupon for $6 off two ensures at this store in the past.

      They also refused my $10 Glucerna q for the same reason. The Glucerna did not say FREE, but it would have made my products free because their on sale.

      What are your thoughts on the “FREE” $5 IP in this situation? It sounds like they are taking the above stated policy and using it to cover beyond the “FREE” limitation.

    • Jeannie

      I mean “they’re” not “their”- I hate it when I make a grammar error!