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Coupon Abbreviations
  • SC = Store Coupon
  • MC = Manufacturer Coupon
  • SS = Smart Source
  • RP = Red Plum
  • PG = Proctor and Gamble
Coupon Terms
  • WYB = When You Buy
  • B1G1 = Buy One Get One Free
  • .75/1 = 75 cents off one item
  • .75/3 = 75 cents off three items
  • EXP = Expiration Date

Going Nuts? I can help you understand coupon terms and abbreviations

Rite Aid +UP Changes Coming

on 8.17.2012 at 12:15pm
81 Comments

This post may contain affiliate links. Read our disclosure here.

Starting September 2nd, there will be a few changes to the Rite Aid +UP Rewards that you may want to be ready for.  They are activating a “Load2Card” feature for +UP rewards (they’ve had Load2Car coupons for a while, but this will actually affect your rewards).

  Here is the breakdown of changes to come:

  • Earned +UP Rewards will be stored on your Wellness + Card and no longer print on your receipt.
  • +Up Rewards can’t be redeemed the day you earn them.  They can be redeemed starting at 6 a.m. the next day. It will still expire in 14 days.
  • Manage your +Up Rewards online by signing in to your Wellness+ Account.
  • Text “REWARD” to “RATEXT” to get a text each week with the number and value of the +Up Rewards you currently have available.

You can choose to opt out of the Load2Card feature if you prefer having rewards on paper.  However you still won’t be able to use rewards the same day they are earned.

While I am not a fan of limiting the use of rewards to the next day (it will probably have a large impact on redemption rates since most of us aren’t in Rite Aid every week), I am happy that they are at least not changing the program as a whole.  You will still earn rewards the same way, and they still act as cash when redeemed – meaning that you can still use store and manufacturer coupons with them.

If you are new to Rite Aid, checkout a short video on all things Rite Aid.

 Heads up: there are changes coming to Walgreens too, I’ll share those on Monday…

    • tina

      HATE THIS!  I don’t want to have to wait to use my UPs!  (just venting, thanks for listening!)

    • Jwtaylor2000

      I probably will not make it back in to use the UPs, so this is not an incentive to shop at Rite Aid for me!

    • JPBMC

      I heard about this the other day and saw the FAQs on RA’s site the other day.  I think it sucks!  I don’t have the time to go in the ‘next’ day to use my UP+ on things I want and need.  Also, as I understand it, the UP+ loaded to your card will not be redeemed in order of date, but by amount.  If this is true, it could cause some loss on your end.  I think CVS will like more of my business.

    • JPBMC

      Additionally, if Walgreens program isn’t any better than what they had in their test market, they are doomed!!!!

      • di

        i heard walgreens is not gonna be much better……………….

        • guest

          Meh, no biggie for me. I basically stopped messing with Wags and Rite Aid last year.
          CVS all the way!

      •  They are moving to a card and point system.  But to their credit they are keeping the Register Reward system for now.

        • Erin

           Wow. They already tried that, didn’t they? So annoying to stop in for RR items only to get “points” for which I’d never accumulate enough to do anything meaningful with.

        • MiniMe

           Very interesting…

    • di

      DISLIKE

    • Dee

      According to the FAQs – they’ll be redeemed from highest to lowest value. I think it should be by expiration date – so I’ll be opting to have them print.

    • Snowski824

      In our area the Rite Aids have been combined with Save-A-Lot and when I went to do one of the deals that I saw on your site they didn’t even carry the products and one product they carried wasn’t on sale with UP rewards. How does it work with the combo stores?

      •  The combo stores don’t run any of the deals in most areas.  Sorry :(

    • Martha

      Just came from Wal Mart in Warner Robins Ga…..was told they no longer price match Rite Aid or any store that has a customer card……so long Wal Mart!!!!

    • Jkk1110

      Who goes to Rite Aid every week? I will never remember or have time to use my UPs. I doubt I will be shopping there anymore. 

    • CamiD

      I don’t go to Walgreens because their RR are to hard to roll and I never remember to use them before they expire.  Unfortunately, I see something similar in Rite Aid’s future. Guess they will be losing this customer.

      It’s baby steps…They stopped the $5/$25 pdf coupons, then the $4/$20 coupons when you watched a certain number of online videos, now this!!  Not smart, RA, not smart at all!!

    • Jlaleonard

      How do you opt out? Can I opt out now?

    • Jlaleonard

      How do you opt out? Can I opt out now?

    • Jenscrystalline

      Bye bye Rite aid, hello cvs

    • Jenscrystalline

      Bye bye Rite aid, hello cvs

    • Momoffour

      up rewards is for loyal customers not just for the ones that buying nothing but ad merchandise and nothing else.

      • 1bigsaver

        Up rewards just like ECB are used to get customers in the door no matter how often they shop there.  If they were targeted for “loyal customers” only, then it would be considered a loyalty program like a lot of other stores have.  It is a marketing stategy to get people into the store with hopes of them seeing something else they might need or want resulting in increased sales.

      • Dee

        I don’t beileve up rewards was designed for “loyal customers” because Rite Aid had so few customers before they rolled out the plan it was searching for a system to pull people in.  Rite Aid wanted to lure in couponers.  If not, ask how many managers have been told to draw in couponers.  The loyal customer spends much less than the couponer with coupons and cash, plus the video values, which pay revenue in for times watched.    Rite Aids loyal customer base was dying off and that is why they started the rewards program.

    • Jlaleonard

      I just called Rite aid and opted out. They said some stores will still take the printed Up rewards the same day.

    • rebeccafer

      Rite Aid has been on a downward spiral as far as my time shopping there. They’ve really worked very hard at driving coupon customers away. I think this is about the final straw! I can only see negative for the consumer on this one which means the real negative will eventually be to the stores since they will see an even further drop in sales. Sad and stupid in my opinion. :(

    • Paige_Aminehdestin

      I know most couponers hate this idea, and I do kind of agree because I like to roll mine as well to make the things I need less OOP since I typically don’t wait for a sale on things I really do need. But, as an employee, I feel the need to beg everyone to please not take it out on the store or it’s employees. I always try to step in if one of the cashiers is being berated for following policy, or for something they really can’t control like a customer only spending $29.92 on items you need to spend $30 on to get a +UP. I know that a situation and customer like that is the exception, and most of our couponers don’t take their frustration out on the cashier, and I appreciate that, but with a change this major, I know a lot of people will want to vent and get their frustration off their chests. Even doing the survey on the receipt, is taking it out on that store. Those come across as complaints. Which doesn’t do anything for your frustration to actually get heard by the powers at be. I’ve had a lot of customers tell me they’ll call CS or corporate and complain directly without mentioning a store, and while I know neither CS or corporate really want that, they’re the ones who should have to handle customer’s view points on new programs like this. Just something to think about come September 2nd.  

    • Jcwiakala_44

      Richmond, VA started this program as a pilot about 4-6 months ago.  I tried it out and it wasn’t so bad.  I’m not a big multi-transaction shopper anyway b/c I don’t like putting the cashier through that.  I think the typical coupon shopper will be fine.  I read about couponers going multiple times in a week to CVS to take advantage of all types of last minute deals, so if someone loves couponing, they’ll do it at Rite Aid too.

    • 1bigsaver

      Good bye Rite Aid!!!  It is now added to the never shop at list along side of Walgreens

    • Mel1

      I’m in a test area where they started this months ago.  Just wanted to mention a few things from my experience.  If you decide not to opt out and have your UPs loaded to your card, you will still get a print out on your receipt that looks like a regular UP reward… it just won’t have the bar code to scan.  So that might help people who need a paper copy of what’s on their card (just remember to throw them away once they’re used or you’ll get confused).  

      Secondly, I don’t know if they’ve changed this or not, but before I opted out, my UPs would come off my total as I was checking out… the result of which was that I was not always able to use my coupons because it would bring the total down too low.  So I had to start scanning my card AFTER my purchase and coupons (which the cashiers are not trained to do).  As soon as we were given the opt out option, I went for it.  

      There were other issues, too, as far as me not being able to see the UPs in my account online even though customer service was able to see them, but hopefully they’ve worked out those glitches.  

      • Jenni P.

         What you just said has convinced me of why they are doing this and why I will opt out.

    • Sis2

      I’ll opt out, of course.  I have loaded coupons to my RA card and they never come off, so I’m pretty suspect about the +UP rewards coming off also.  Plus, the ones loaded to your card come off by value and not by expiration date, which could cause some to expire before you use them.  

      I’ll give the new program a try for a month and if it is more hassle than I want to deal with, I’ll just stop shopping there on a regular basis.  I will probably still keep my card active for really good deals, though.  

      I’ve always figured that the good coupon deals would end eventually and it looks like it is beginning to happen.  Hope everybody has some pretty good stockpiles!

    • Prisscoupons

      My suggestion to everyone would be to first “opt out”, then make sure you start saving up your rewards to do bigger transactions on that Sunday so you don’t have to go back as many times.

    • Erin

      Eh. I’m in a test market, and I stopped shopping there when they started this, though theoretically, I think it’s a good idea. I find the shelf-clearing multiple-transaction couponers annoying, and stores ill-equipped to deal with them. This will really reward loyal shoppers but not couponers like me who pretty much refuse to buy household and personal care items that aren’t a deal. I’ve seriously pared back CVS shopping as well, and I’m really not missing it all that much. I find I don’t need most of the stuff for which there are reasonable deals, nor the hassle of finding ways to spend store rewards on a seriously limited selection of otherwise overpriced goods. When all’s said and done, I think I’ll do just as well at Target and the local grocery stores. For regular (not crazy couponing :) customers who can actually find something on which use the rewards, this may be great. The stores might not be wiped out the first day of the sale.

    • Susie

      Another poor decision, by a poorly ran company. I took a look at their stock price today. Rite Aid is $1.24 a share, Walgreens $35.98 a share, and CVS $45.38 a share. That actually reflects my shopping habits, CVS gets most of my business. :)

      • Crystalgoodwin3

        It reflects mine also.
        Why make things more complicated. Why not just stock those shelves.

        Crystal

      • Luci

        What’s the P/E ratio (price/earnings) not the share price? Share price can be apples to oranges.

        • Susie

          Check it out, that’s actually n/a. Negative earnings for a very long time.

    • Hjk

      greedyy ppl on here

      • guest

        Feel better about yourself now?

    • Jordyn’s mommy

      My aunt works at a Rite Aid as a manager and she told me that it is hush hush right now but within 5 years all Rite Aid will be gone.  Either closed or bought out but they are filing bankruptcy.  Just a rumor, but dang, if u r in trouble, Rite Aid, and trying to dig your way out, then you picked the wrong direction to dig!!!! DUH!

      • Canes1999

        i dont believe that for a minute, 5 years is a long ways off, economy could get better by then and they will see sales climb again.

        • Jordyn’s mommy

          Like I stated, it’s just a rumor.  Geez, lighten up

          • myself

             I’m with Canes1999…she wasn’t being harsh, so no need to say “Geez, lighten up”.  Let’s be kind with our words everyone.  Besides, if it is just a rumor, it shouldn’t be shared.

            • Jordyn’s mommy

              I am sorry, that comment is not from me.  Apparently someone else left a comment as Jordyn’s mommy to be rude.  Sorry, but I don’t think you can say that a rumor shouldn’t be shared.  Rumors are a lot of the time how we find deals and hints to help.  I wasn’t trying to ruffle feathers, just trying to state my opinion, just like you did.  I do always try to be polite though and did not leave the Lighten up comment.

        • Jordyn’s mommy

          I’m sorry, that reply below is not from me.  Apparently someone else left a comment as Jordyn’s mommy to be rude!  So sorry…

    • ireneY

      Not sure what this “next day” rule is supposed to accomplish. If it’s shelf-clearing, they should stop the buy $100 get $10 UP+ offers! Or limit 1, like CVS deals. Rite Aid is just complicating things for shoppers when they should be making it easier. They have proven to be incompetent on the back-end programming with endless glitches to the card system. Now this is just one more thing to mess up!

    • BOOya

      That’s too bad.. Sunday morning after a workout was my time to visit Rite Aid and CVS (without kids!!). With gas the price it is.. there’s no way I’m going BACK to the store during the same week to do another transaction, that I should be able to do during the original visit.  Bad form RA, bad form.  Side bar–  RA has limits for the deals but actually don’t stock a whole lot of items in the first place, so taking 2 items for a BOGO, you’ve “cleared” the shelf bc of the terrible stocking practices.

    • Wish they wouldn’t do the “next day” thing – that just complicates it for me since I don’t usually have time to make multiple trips in a week (or two week) period. When I go, I do my best to leave the store with NO rewards left because I know they’ll likely expire before I use them. 

    • kim

      well didnt it used to be like that anyway ..u would have to wait to use your UPS?

    • Courtney

      Of course, this is my opinion, and many feel differently, but Rite Aid has the BEST deals! I hardly bother with CVS and their limit of 1 on everything. To see that many of you don’t think you will make it back to Rite Aid over 2 weeks means you aren’t really couponing-even if there isn’t a great sale, there is something in that store you can buy and get a good deal on every week. Rite Aid is STILL my favorite store and this will not affect my shopping! 

    • Hjk

      customers need to understand this is a business thats out to make a profit. selling sale merchandise to couponers isnt profitable. the margins are slim. retail pharmacy makes there money off prescriptions but cant give frontend of the store away and thats wat there doing when a customers goes into there store and buys nothing but ad goods.

      • Jsray

         The margins are not that slim. Have you seen RA prices? They make 2x the margins on most of the stuff they sell. They just don’t sell much of it.

    • Hjk

      also rite aids ads are alot better than cvs and walgreens. stores cant give everything away for free like many on this.website wants

      • Squirrelhater

        Far worse prices…far better customer service….far less on the shelves(I hate those extreme shelf clearing couponers too)-Riteaid like everywhere has its good & bad points.Card thing is bad becuse you lose control over your rewards-that simple-who cares about the next day thing?I(and every other REAL couponer will be fine…and we certainly have nothing to prove to hjk…sir/ma’am,you are either misinformed,a liar,a corporate shill,or all three…why are you on the site exactly???…JEALOUS???

    • Hjk

      amen courtney. the ppl on here complaining are the ones that are only going to rite aid to get the freebies. they not loysl customers just out to get something for nothing

    • Nonnie Mouse

      Rite Aid has NOT gone crazy. I have been in business and talked to the people behind the counter; the reason they are doing this is undoubtedly because of merchant fees.

      Every time you use your credit card or debit card, the store must pay a percentage or minimum amount for the privilege of processing that payment through card processing companies. Because of the MINIMUM payment they must make to process, they lose a lot of money doing multiple transactions. In fact, if your balance is low enough, they can even lose money by processing the payment.
      It’s a bummer to see it go, but unless all the couponers went to using strictly cash, they were doomed to huge loses for this particular problem.
      However; perhaps now that same-day redemption is banned, we can convince them to lengthen the date-til-expiration on the UPs Rewards…

      • Lori

        Nonsense.  I run my own business, and discuss CC fees yearly with my processor.  The larger the volume, the smaller the fees become as a percent of total volume.  Heck, for someone as small as me, my minimum payment after all fees is 25 cents per transaction.  There are other processors that charge less than that (but they are typically slower, I depend on high-volume low-value sales, I need speed).  For a major coporation like Rite Aid, they get charged minimal amounts, and the processor makes up for it in volume.  And keep in mind, heavy couponers that do multiple transactions are a relatively small portion of their sales.

        (And, frankly, the guys behind the counter have no clue what fees Rite Aid is assessed on credit card sales.  Accounting at corporate takes care of that, not the store level.)

    • Kassandra

      I really don’t have an issue at all with it.  The UP rewards I use are usually from the week before and I LOVE the idea of not having to keep up with all of those little papers from each store.  :)  My question is, though… Can you control how many of your rewards you use per transaction?  I normally have $15-$20 in rewards and some weeks there aren’t sales that warrant the use of all of them.  Does it automatically deduct those or can I choose to use just a few bucks?  That would be the only down side, I think…

      • VP22

        That is the part I am worried about. 
        I do not mind having to wait until the next day to redeem them because I usually go once a week and I rarely ever did multiple transaction but I do mind the way they are saying the system will redeem your UPs. I read somewhere, when they were doing the test market, that a lot of people had issues because for 1, it takes off your UPs first and sometimes that caused you not to be able to use all your own coupons (true, someone said they got around that by giving coupons first and then scanning card but I know me and I am liable to forget that). 2nd, they said that it takes off your highest UPs first. I don’t like that at all. I want the option of choosing which UPs I want to redeem. My highest UPs may not be the ones getting ready to expire. I really hope they do work out all the kinks.

    • Tmpadget

      I will definitely “opt out”!  I want control over my UPS, not a computer.  However I still find the best deals at Riteaid due to: My 20% off, the SCR (rebates), Video values, Store coupons, Load2Card, Manufacturer Qs, and my UPS I save my family a tremendous amt of money every year!  The store manager where I shop knows me, and when I come in he will actually tell me what deals I can get, and coupons I need to go with it.  I shop at Riteaid in August, and would be lost without it!

      • Tmpadget

        meant to say Augusta-lol

      • me

         I never do multiple transactions….just buy what I want and go back the next week and shop the new sale ad.  How do you “opt out”?

        • VP22

          I called customer service today and they did it for me.

        • Amy Medeiros

           Yeah, I shop at Rite Aid quite a bit but I usually save the UP rewards for the next week (or two weeks later) rather than doing multiple transactions in the same day. I am usually shopping with 3 y/o twins in tow and they get antsy if we’re stuck at the register too long. ;)

    • Squirrelhater

      I’m used to doing two or three transactions every Sunday….I will opt out.I always pay with cash(and coupoons and +UPs).I’m really gonna hate the “next day thing” as that will substantially raise the out of pocket expense.I have never been a shelf clearer,but I don’t even see how that’s an issue @ RiteAid as they don’t stock very well and have reasonable limits on purchases.Every coupon change made(From Publix arbitrarily changing who they consider competitors to Rite Aid scaling back SCRs to my CVS cutting off their coupon overages) is a bad change.As far as the nuts on here harping about loyalty…I’m loyal…to the store with the best deal.Sites like this were a Godsend to me after I was disabled.I’m not a bored housewife looking for a “fun” deal.I look forward to a change in commander-in-chief leading to an economic(and moral) uptick so that I have a little more money in my pocket so that I don’t live/die,eat/starve w/each coupon change…or at least the “fun” coupon people will go away and the coupon “police” will relax the policies once again.I find that if you’re polite and organized and willing to step aside between your two(at most three)transactions,cashiers and management are on your side…you’re a CUSTOMER.In this economy, especially,customers are valued-even coveted…except of course at WalMart…but the abuse loving sheep that still shop there won’t hear of actually shopping around and saving money.I don’t understand that;I’m just glad I’m no longer one of them.The bottom line for me at least is that the natural order will be restored…CVS…then Walgreens..then RiteAid.Sad,though,Rite Aid had surged to #1.

      • VP22

        I love, love, love that line, “I’m loyal….to the store with the best deals” Beautiful shopping words;-}

    • Squirrelhater

      I’m used to doing two or three transactions every Sunday….I will opt out.I always pay with cash(and coupoons and +UPs).I’m really gonna hate the “next day thing” as that will substantially raise the out of pocket expense.I have never been a shelf clearer,but I don’t even see how that’s an issue @ RiteAid as they don’t stock very well and have reasonable limits on purchases.Every coupon change made(From Publix arbitrarily changing who they consider competitors to Rite Aid scaling back SCRs to my CVS cutting off their coupon overages) is a bad change.As far as the nuts on here harping about loyalty…I’m loyal…to the store with the best deal.Sites like this were a Godsend to me after I was disabled.I’m not a bored housewife looking for a “fun” deal.I look forward to a change in commander-in-chief leading to an economic(and moral) uptick so that I have a little more money in my pocket so that I don’t live/die,eat/starve w/each coupon change…or at least the “fun” coupon people will go away and the coupon “police” will relax the policies once again.I find that if you’re polite and organized and willing to step aside between your two(at most three)transactions,cashiers and management are on your side…you’re a CUSTOMER.In this economy, especially,customers are valued-even coveted…except of course at WalMart…but the abuse loving sheep that still shop there won’t hear of actually shopping around and saving money.I don’t understand that;I’m just glad I’m no longer one of them.The bottom line for me at least is that the natural order will be restored…CVS…then Walgreens..then RiteAid.Sad,though,Rite Aid had surged to #1.

    • maryland mom

      How can you opt out of this? Will you still get the printable UP rewards?

      Just thinking that I am “paper person” , if the UP rewards are out of my visual sight I will forget about them and not use them. Maybe Rite Aid is hoping there are alot of us that will do exactly that and they will not have to pay us our UP rewards…

      • VP22

        I called customer service and asked about opting out on Saturday. The rep said, no problem, pulled up my account and said she set it to where I would still get paper UPs instead of the load to card. Hopefully she did it correctly. I’m like you, definitely a “paper person”. I know they are saying you can view your balances online and all that but I just do better when I physically see my UPs.

    • Sregis0628

      FYI…on UP’s,…you can select online or on their free app NOT to use them for your next transaction..
      Q: How will I manage my Load2Card +UPs? A: wellness+ members can easily manage their loaded Rewards through their wellness+ online account on their computer at https://www5.riteaid.com/myriteaid/wellness/online or on their smartphone with our free mobile app. Members will then be able to unclip +UPs, making them unavailable for the next purchase, and then re?clip +UPs that have not expired for use on future purchases. wellness+ members can easily manage their loaded Rewards through their wellness+ online account on their computer at https://www5.riteaid.com/myriteaid/wellness/online or on their smartphone with our free mobile app. Members will then be able to unclip +UPs, making them unavailable for the next purchase, and then re?clip +UPs that have not expired for use on future purchases.

      • Squirrelhater

        Spoken like a corporate shill or maybe even the pinhead who came up with the idea.The whole world doesn’t own(or even want) an iphone-running back & forth to the computer just to shop in a store is too much.When you see the down turn in business,I hope it’s not completely balanced out by the unredeemed +ups-which is probably what you’re hoping for.RiteAid just slipped to third for me and my family.

    • Kathyhodges

      I only get to go to RA about once  month because I live way out in a lightly populated town. Closest RA, CVS or walgreens is >45 miles away. I will never get to use any of my rewards so I wish RA would reconsider and change back the way it is now. The only advantage for RA is if shoppers dont come back and use the rewards, which lots wont. If CVS, RA or WG didnt have the reward policies how much business would they have???Not much and this is what will happen. ouponers are what keeps the stores open….they will suffer. Seems they just wanted to make new jobs for a few who will have to keep up with the cards. If your computer goes out…then what????It is a bad program and RA orry for this change. I like WG the best and the CVS i go to never have anything I go for.

      • Hjk

        up rewards are only paid to rite aid when they are used by the customer. 14 million up rewards were giving out just last quarter. the manufactures are dictating some of these changes.

      • Hjk

        couponers it not wat keeps stores open. they only buy ad merchandise and thats all. no profit!!

        • Jsray

           This is a bunch of bull

        • Seeallmycoupons

          That is not the truth…I am always loyal to the stores that I feel treat me right…I will shop @ RA & Publix even without a coupon insrtead of walking miles around a walmart here.

        • Seeallmycoupons

          That is not the truth…I am always loyal to the stores that I feel treat me right…I will shop @ RA & Publix even without a coupon insrtead of walking miles around a walmart here.

    • All4mariah1

      they changed to up reward redemption at 6 a.m. here in VA a few months ago it stinks because they usually will expire on me before i get to go back to the store. But I like the load to crd feature so I dont have to worry about losing them :D

    • Jenni P.

      When is the last time there was GOOD news in the couponing world?

    • Inkpressed

      My CVS cashier said to hold your card until after you have used your coupons to get the best use of your +ups. But if they are taken off without consideration of expiration dates, I am not sure how we would know what is left and what is used and then suddenly what we thought we had, we don’t. Ahhhhhh!