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See I told you, this would help!

Coupon Abbreviations
  • SC = Store Coupon
  • MC = Manufacturer Coupon
  • SS = Smart Source
  • RP = Red Plum
  • PG = Proctor and Gamble
Coupon Terms
  • WYB = When You Buy
  • B1G1 = Buy One Get One Free
  • .75/1 = 75 cents off one item
  • .75/3 = 75 cents off three items
  • EXP = Expiration Date

Going Nuts? I can help you understand coupon terms and abbreviations

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Have I mentioned lately that I love CVS Pharmacy?  I do.  Today I feel like giving them a hug through the computer.

CVS corporate has updated their coupon policy to include very detailed, clear instructions on Buy One Get One sales and coupons.  They even gave examples!  Honestly I don’t see any room for “grey interpretation” here.

The New Addition:

  • Two coupons may be used on a Buy One, Get One Free promotion as long as it does not exceed the item total
    Ex. Suave Shampoo is on sale for $2.00 Buy One, Get One Free and the customer is purchasing two shampoos; customer may use two coupons for $1.00 each and pay the applicable tax.
  • Buy One, Get One Free promotions may be combined with Buy One, Get One Free Coupons. Customers are responsible for paying applicable tax
    Ex. Suave Shampoo is on sale for $2.00 BOGO and customer has a MFG coupon for Suave BOGO. Customer will receive both items for free but will need to pay any applicable tax.

To see their entire policy head over here.  If there are areas that you think still need improvement or clarity they would probably love to hear it, so leave a comment if you have one and I’ll share it with them.

    • AngelaT

      YAY!!! Finally we don’t have to explain over and over again how it works only to walk out of the store disappointed.  Thanks for letting us know about the update Jenny.  This is truly joy to my eyes.

    • Kerr

      Love it!

    • Deb

      That is a thing of beauty.  Heading out to CVS now!  Other retailers, please take notice.

    • Lovinlife

      I love cvs too I DO I DO I DO!!!!!! God Bless CVS

    • Mingoleger

      Fantastic! Thanks for sharing!

    • Anonymous

      I wish all stores could be so plain in their policies.

    • Shi-Shi

      Wow!! I LOVE CVS! 

    • Smartshopper

      OMG open mouth CVS is my fav.

    • Leah

      YAY CVS! 

    • Denise B.

      I LOVE CVS……..

    • Fowlerb1988

      I thought this was already there policy? I’ve never had a problem before.

      •  It has always been their unspoken policy, they just put it in writing to help everyone out!

        • Fowlerb1988

          ohh gotcha I kept reading over it thinking I was missing a new rule  thanks jenny :)

    • Maria

      I  CVS!!

    • Angel Argue

      this is awesome! now if wags would do it too… :)

    • Jbryan94

      Now, if Walgreens would do the same….

    • stephanie82

      Loving CVS more and more every week

    • Sewhartsc

      Thank you, Jenny for the update. Thank you CVS. Both of you guys are GREAT. Thanks again.

    • Cayacoup

      This is nice and everything but just to be clear, like with the Speedstick deal where the BOGO coupon rang up $3.99, rather than 1.99? No more of that? If the coupon rings up more than the sale price, will they now override it/not accept it? Of course I want the most from efforts but I am always going to play by the rules. WAGS won’t even tell you the rules or are very vague. So snaps to CVS!

      • Guest

        If it’s not actually a bogo sale, I think it’s up to the cashier whether they decide to adjust the coupon value or not.  These auto-deducting coupons are kind of still a new-ish thing so that’s probably why it’s not mentioned in the policy.  They probably haven’t really had any big ‘problems’ with it yet so haven’t needed to address any issues.

      • BlessedSmith

        Generally the register prompts them to put the price in for most coupons of that nature that seemed to be a giltz on their part.

    • Cayacoup

      This is nice and everything but just to be clear, like with the Speedstick deal where the BOGO coupon rang up $3.99, rather than 1.99? No more of that? If the coupon rings up more than the sale price, will they now override it/not accept it? Of course I want the most from efforts but I am always going to play by the rules. WAGS won’t even tell you the rules or are very vague. So snaps to CVS!

      •  Technically you should only be given the current price of the item off on any B1G1 coupon in any store.  So hopefully in the future the cashier would catch it and modify it to be the correct purchase price.  If they request higher than that it will get them into redemption issues when their receipt sales do not match their coupon requests.

        • Nikita621

          Jenny, you are so right…I stopped my cashier yesterday because my B2G1 Suave bodywash coupon gave me $3 off instead of $2, and she told me she had no idea how to override it. I hate when that happens because I feel like I’m cheating the system and I try so hard to stay within the rules.

    • guest

      I LOVE CVS!!! Always have great couponing experiences there! My fave is that the staff are so cool about couponing. I never get a negative attitude about my four transactions or stacks of cp’s or ECB’s. Love, love.

    • Marissa

      I was wondering if there was anything written in the CVS policy if you only bought one of a BOGO item.  Sometimes one item rings up half price and sometimes two items are required to get the deal.  BTW- I love shopping CVS too!

    • Janet Foster

      I love them. They’re so much easier to work with than some of the other drug stores.

    • Tinafyffe

      thanks so much I just love CVS!!!!!!!

    • Guest

      I love it when they spell it out so there’s absolutely NO confusion.  Great job CVS, and thanks!

    • 28086

      And that is why I call CVS, my CVS!!!!  And when my husband ask where I am going I said:  I am going CVSsing!!!!! LOL

    • Kay Brooksok

      We should write Riteaid and Walgreens and let them know CVS is our favorite store.  And would they change theirs to.  I know RIteaid used to do this, but doesn’t now.  go here http://www.riteaid.com/contact_us/contact_customer_service.jsf  for Riteaid and here (847) 914-2500 to call Walgreens

    • Susanizanurse

      and it’s reasons like this that I absolutely LOVE CVS & completely stopped patronizing Walgreens!!!!  …  I stopped looking at Walgreen ads, stopped reading their sales via blogs, & haven’t stepped foot in a Wags in 7 months and I’ve been a much happier couponer ever since! I turned all of my drugstore business over to CVS & have never looked back!  CVS – you RAWK!

      • ireneY

        I quit wags cold turkey a few months ago, too. Too much time and effort wasted!

    • Gilleansm

      Thanks for posting this. Trying to strech not just every dollar but every quarter, dime and nickel to its fullest, it is great to see CVS embracing additional ways to bring in revenue through coupons that is available to all stores.

      Clarifying this so that there is no disagreement at registers is something that I hope Walgreens and Walmart consider detailing in their own updated coupon policies soon!!

    • Debbiesc

      Thank you!  I love CVS and I hope that they clarify this with the cashiers as well in some areas!  Mine is wonderful!!  No complaints, matter-of-fact, think I will write them now and tell them!!

    • Clippylady

      I LOVE CVS, and this is one of the reasons why.  They make it clear, they make it easy, and they are really focused on customer service.  They respond to their customer base.  Gotta love ’em ;D (and I do)

    • Scorpiolcp

      I like CVS, and so does my 2 yo. Yesterday, when I told her we are going bye-bye, she asked if we are going to CVS…

    • Freedomspradley1

      I wish they would give details like this for pairing a $/1 coupon with a B1G1 coupon. Some stores accept 2 coupons since you are buying 2 items but others say the B1G1 applies to both products so you can’t use the second coupon.

    • Tangela

      How great to see a company embrace couponers : )  Lovin’ it!

    • Linda


    • V_wainright

      I love my Meesha who checks me out at CVS. She loves that I am the coupon lady and greets me warmly every time!  The managers are also so nice everytime. LOVE CEEEVS

    • V_wainright

      When I go to Walgreens I have to confess to them I have been cheating on them! lol

    • Cayacoup

      What about like the Speedstick deal where the items were 1.99 and the c coupon was ringing up 3.99. (I know this isn’t a BOGO question but I think still relates). Does that mean they will price adjust it now? Regardless, I don’t mind playing by the rules or within company limitations, but at least lay some down that we can understand. I stopped going to WAGS because of thier complicated “policy” and all the binding limitations on using the RRs. I hope I never have to do without my CVS!

    • Kim

      I also love CVS.    I have tried the ‘others’, but outside of Kroger, my only other stop is CVS these days.  Great rain check policy, clean store and great employees.

    • Leigh

      Love CVS!!! 

    • I love you CVS and I love you Jenny for making my life so much easier.  Thank you for all you do.

    • Grandmasaves42

      LOVE CVS!  There the best!

    • I have to agree CVS employees are the best in my area too.

    • Chelshataysam

      I am happy for all the shoppers of CVS that have a great store with nice management to shop at. Our store in Tullahoma, TN has “some” of the most rude managers I have ever seen. There is one in particular that would argue with you over any transaction that has a coupon involved in it. I wouldn’t shop that store again if there is never another store to shop.

      • Then you should contact the DISTRICT manager. There is NO excuse for that sort of behavior. I am a frequent CVS customer and coupons and ECB’s are their “trademark” of sorts, that is how they’ve built a very loyal customer base. I’m also a stockholder, call someone and let them know what is going on.

        • Fcjeia

          I agree you need to call CVS Customer Service.  I did when I had a problem and they fixed it right away.  I love CVS.

      • guest

        Boy do I agree with you.  I used to live in Winchester, TN and shopped the CVS there and Tullahoma when I first started couponing.  After a few run ins with the cashiers and management…….I started driving up to Manchester to the RiteAid

    • Melissa

      God BLESS CVS! WOW!

    • 302799

      I absolutely LOVE my area CVS stores.   Shout out to the three stores on Tara Boulevard (two in Jonesboro and the other one in LoveJoy). 

      They have the greatest clerks and they ALWAYS share a warm “hello” to everyone!

    • Grannypig12001

      In Lexington, NC The employees and Manager are super great….. Will help out in anyway possible..

    • jen

      So, question… not really relating to the above post, but my walgreens and cvs will only allow me to get one of the free ‘deals’. They wont allow me to roll rewards to get even 2 or 3… I absolutely do not clear shelves and normally all I want is two or three… Are they allowed to do that? Thanks!

      • Dougk62

        At Walgreens, you can’t use the bonus bucks they give you on the same transaction that provided you the bucks in the first place.  For example, if you got $1 in rewards for buying 2 hershey’s candy bars, you can’t use those rewards to get 2 hershey’s candy bars and expect the rewards to print out again.  You can use the reward but you just won’t get another one.  The way around it is to use the reward on something else.  For example, you get $1 when you buy the hersheys bars.  Use that $1 reward to by the potato chips that will also give you a $1 reward.  You get the $1 reward from the potato chips and can then use it on the hersheys bars again and still get the reward.

      • collsers

        CVS often has a limit of 1 or 2 on the free deals, which is always noted in their advertisement.  Yes, they are allowed to do this, just make sure that you read the ad carefully.

    • GenkiSam

      Yay CVS! They were my favorite before but now they’re even better.

    • Houseofjoy2000

      I would choose CVS over Walgreens any day of the week.  Just love their clean stores, customer service, well-stocked shelves and awesome coupon policies.  Thank you, CVS!

      • Alyssa L.

        I couldn’t agree more!

    • Lucyh70

      I hope the CVS upper management reads these posts.  I too LOVE CVS!.  When I first started Qing, I ran around all week to The Big 3.  Now CVS is the only one I go to.  No hassles, nice employees.  Thanks CVS!!!

      • Sassyshop

        I agree!!!

      • Ginger

        Me too. And there’s a Walgreens half a block away from me. :)

    • Inkpressed

      Now that’s what I am talkin’ about RITE AID!

    • Fatboy02

      also, CVS is programing their computers to take off the maximum amount on bogo coupons. 

      • Nikita621

        I had that happen just yesterday on the Suave deal.  I bought three $2 suave body washes and had a B2G1 coupon and it gave me $3 off! I actually stopped the cashier because I hate feeling like I’m cheating, and she said that the computers have been doing that and she couldn’t override it.  I guess if that’s what they want to do, I’m ok with it :)

    • Cayacoup

      The best CVS/crew: Tampa, FL at corner of Hillsborough and Hanley. Rubis, Brad and Kyle. Awesome people with so much patience and always a friendsly smile.

    • Darlene

      I agree, love CVS!!!  I am always telling the cashier at the COVINGTON, GA store that the CVS card is my most valuable card in my wallet!

    • Happy Feet

      I do love CVS…. I just hope my local CVS cashiers are told this… they are very uneducated on coupons and it makes it very difficult to shop…. It has wonderful products….

    • Lmleist79

      I always say that CVS is HANDS DOWN the BEST drug store to shop at…period!!!!!  I love my CVS!

      • luv2save

         Starting to agree with you!  I used to love RA but the deals there are non-existent lately.  And Wags and the whole rolling transaction thing is just too much for me.  I have been LOVING CVS these past few weeks!!!!

    • CGPother

      I have one question. One CVS in my area won’t allow you to use coupons for items that are on clearance. Is this a CVS policy?

      • couponmama3

        I’d like to know the answer to that too…one local cvs sometimes has clearance items with a sign beside them that says “no coupons”, however last week I got a couple packs of pullups on clearance, and the coupons worked fine. Seems to be at the discretion of the store maybe?

      • ireneY

        If the UPC isn’t marked through, the register will take a q. If management refuses, it’s not cvs policy. Call the 1-800 number to correct store policy.

    • Cruise4u

      Thanks so much for posting! My CVS has not been taking printable coupons, which their policy clearly states that they should. I’ve printed it out to have with me!!

      • Guestoflanny

        There is one cvs in my area that does not accept printable coupons. Apparently I am told that due to the high level of coupon fraud in that area, the manager can set that policy. Whether that is legit or not, I am not sure. I think that would really suck to have your transaction ready to go and find that out while u r at the register.

    • Elaine

      I’m still kinda new to some of this. I thought that BOGO required an actual purchase of an item, even if stacking Qs.  I would have thought that stacking a BOGO promo + a BOGO Q might mean that the purchase of one item would result in an additional 2 items free.  So in the CVS example, i would have thought a $2 purchase would result in 3 items rather than $0 for 4 items!  Can someone perhaps explain how that works? Sorry if this is “elementary” for most of you!

      • couponmama3

        Basically in this example the store is covering the price of one item, and the manufacturer is covering the price of the other. You could buy a third item if you wish (and get a fourth one free), but you don’t have to. You might think of it as paying for one item with the coupon- buy one with a coupon, the store gives you the second one free. hth :)

      • Nikita621

        I was confused at first too.  In the above example, you only get 2 free, not 4.  So for the BOGO promo with a BOGO coupon, you get 1 free from the store, and 1 free from the manufacturer.  Hope that clarifies!

      • Elaine

        thanks to you both!

    • Snapier

      Love CVS too!  What store takes better care of you then this one….

    • Stacy

      I started couponing a few months ago, and CVS was the first store that I used with this website to get the real awesome deals. The clerks at the CVS I go to are very friendly and helpful. *Elaine, you only have to get the 2 items with the b1g1 sale and coupon. And if the coupons don’t work the way you think they should,  never feel intimidated to tell the clerk that that you don’t want the items.

    • Kkarnes32

      I LOVE CVS!! This makes it even better! I try to do that anyway and it only works with certain checkers, hopefully this will help their attitudes about couponing.

    • Wyattabbymom

      You know what I would like? A limit on how many items can be purchased in a deal.  Like for example the Suave deal, I went Sunday before 11am to pick up just a few things the Suave deal being one of them.  I was upset to find the shelves bare of most items only a few hrs into the sale.  I like to try to spread the items I purchase for a deal out over many things, ex. I was gonna purchase-1 deo., 2 kids sham., 3 body wash, & 2 Prof. shamp. thus like I said spreading it out so I didn’t clear the shelf of any one item.  I went up to ask the cashier if there were any kids shampoos left because I didn’t see any and she replied “oh some woman was in here earlier and bought 10!!”-seriously??? who in the world needs 10 bottles of kids shampoo? how about you leave some for everyone else?  She agreed that there needed to be a limit on how many items you could get because she is the one who has to deal with all the other shoppers being mad cause the one greedy couponer decided it was their right to buy everything they could get their hands on.

      I also believe it makes us normal couponers who just want a couple bottles (which BTW will last plenty long enough for it to go back on sale for you to buy more) look bad.  OK stepping down from my soap box now :)

      • lay_may

        Maybe that was the only item that woman needed from the deal?

        Like they had the $10 GC deal that included soda, so we only bought soda for the deal because thats all we needed. Just saying

        • Amy

          Or maybe she’s like me, 7 little heads to wash so 10 bottles isn’t really all that much in the scheme of things…. i haven’t been shopping in months but just pointing out.  Some people actually need more than others.

      • Sultan of Savings

        It is really easy to ask for a rain check!!!!!

        • Wyattabbymom

           I assume u must be a shelf clearer since you took such offense to my suggestion? 

          I understand that I can get a rain check (and have on many occasions) but when you go only to get a couple of things & you just need 2 more bottles of kids shampoo to get the deal but can’t cause the lady was there when they opened their doors so she could buy 10 bottles it is a bit frustrating! I was lucky and had other coupons with me and bought 2 other types of Suave but when you already have your plan figured out and coupons in hand & you have to stop and look for another way to make it work it is irritating especially when you thought it would be safe to take your kids with you cause “I am only gonna be a second” :)

          • Mcleodsc

            I cleared the shelf-I bought all they had-TWO BOTTLES OF KID’S SHAMPOO. I shopped on Saturday evening since the sale activated early .  Maybe the cashier exaggerated on the number the lady bought. I don’t understand why the stores cannot order extra items for the sales.?

            • Soccershorty15

              most sales are activated by 6:00pm sat night, the manager from my cvs store will even give you the add for the following week, sat night, they do order extra but the wearhouse only provides them with so many per truck because if everyone ordered tons of it cause it was going on sale, then the warehouse would be out of it for a while which means no store would have it untill the warehouse is restocked

          • Soccershorty15

            CVS is starting to do a 10 limit per card. for now its mostly “speical items” but the manager told me that come may everything will have a 10 limit per card per sale week.

        • Mom of 2

          Not when your coupon expires the same day!! Whats the point then?

          • Toni

            my cvs always validates my coupon when they give me a rain check.

      • Mom of 2

        Same thing happened to me!!! makes me sooo mad!!!

    • Terri Edwards

      My cvs cashier is mean….she acts like she doesnt want u using Qs. She gave me a hard time when I had skinny cow Qs. I hope this new policy clears it up.

    • Mcleodsc

      can I use a BOGO cpn on a BOGO sale at CVS?

      • Ericahbrinson

         yes, it says it right there in the policy that we can! yay!

    • Mysterious_Mentalist

      The updated version still does not cover several issues.

      a) Buying two Suave shampoo, and using a manufac. $ off Q. on item “a” and using manuf. bogo Q. on item “b.” CVS! Does that work for you.

      b) Buying $25 worth of items (before any Qs); and using $5 Off $25 purchase, and using $3 Off $15 purchase. CVS! Does that work for you?

      And more…………

      CVS employees in my region have grown so hostile against coupons that I had to  discontinue my thousands of dollar spending a year to nothing and switched to Walgreens a while ago. Employees are so vigilantes that they are reading fine prints and refusing multiple coupons if Qs say “one per purchase” (dah! all Qs say so and they are telling me they have never seen multiple like Q use on multiple items); employees feel it means per transaction-a total moronic behavior at CVs stores-you can not even rationalize with them.

      I had a number of employees from my regular stores that I happened to come across who told me that sales at CVS have gone down dramatically and their stores have cut down employees hours. CVS is getting a hard pinch !!!!!!!

      • Soccershorty15

        CVS employees also can get fired for taking coupons that their loss pervetion person has told them not too. its not an employee’s fault at much as it is the entire companys. some store do very well with coupons i can shop in my cvs for hours and have 12 or more mutilple transactions and they have never once rolled their eyes and they even make sure i a doing it to save me the most.

    • Erinhotalen

      Quick questions. On the free $10 to spend. If an item is b1g1, do both of them count towards the $30?

      • Soccershorty15

        no, your subtotal at the end has to be 30.00, when the cashier hits total your BOGO’s will come off and lower ur subtotal.

    • GioMami

      I am lost with the new policy yes I am new to using Q’s for ex. rightnow there is a spend 15 bucks get 5 bucks back on $1.99 Deodorant and I have the BOGO but I can only use “2 state the coupon policy” am I right? or can I use all 5 and pay the difference? 

      • d-d

        you buy 8, use 4Q B1G1, you pay7.96, you get 5ecb.

        • Paigebenton1011

          In my Cvs I bought 8 at 1.99 each and used 4 coupons and when the cashier scanned the coupons they scanned for 3.98 each and after the fourth it showed that they owed me $.02 cents so she just adjusted the price she wrote on the BOGO coupon to 3.96 and I paid nothing not even tax.

    • d-d

      everyone make sure you print out a copy of the policy and have it with you to shove it in their face when they tell you wrong.  Today I went in cvs to buy the nature made B1G1 DEAL.  The store manager said I can’t use 2 Q because 1 is free.  I told her yes I can the policy said so, but I didn’t have it with me.  I eft,and got my phone to pull up the policy, and then went to show her, she still didn’t believe me.  She printed out the old policy and showed me, so  said ok I’ll be back with the new one.  Later I came back with the new updated policy which she didn’t know about, she said she only goes by the policy they have in the store, until the districk manager tell her otherwise.  How pathetic is it that the district manager and the store manager don’t know about their store policy.  I was so mad I called the company and told them about that store and the manager. 

    • honeapathwarner

      CVS seems to be on the “war path” with employees over coupons.  It seems the computer will accept a coupon in the “coupon family” for an item rather than just a coupon for a specific item (a CVS problem).  CVS is typically very busy, and the employees try to limit your wait in line.  They should not have to read every coupon (Bilo certainly doesn’t).  We have (had) wonderful employees).

    • SC Mom

      Just wondering…I saw in comments below where “Toni” stated that when she gets a raincheck, CVS validates her coupon to go with the raincheck even though it may expire prior to use.  I was told last year by an employee that they could do just that.  I wanted to purchase a sale item that was out of stock.  When the employee offered a raincheck, I told them that my Q was expiring the next day.  She said “No problem, since you are having to get a raincheck, we will except your expired coupon wiht it.  I was able to get that item a week or two later and use the coupon which by that time was expired.  A couple of months later, the same scenario happened.  I was in the same store, tried to use my raincheck on another item with the Q that the employee stapled to it.  I was declined and was told that they never do that.  I even spoke with the mananger who said that they had never had that policy.

      Does corporate have a stance on this?  Our store by Saturday evening each week is stripped of the best deals and often it takes a week or more for the popular deal items to restock.  If you had a coupon near expiration, then you are out of luck…